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FAQ on requesting Product Reviews

Answers to Questions about Product Reviews How can I encourage buyers to review a product? Amazon automatically sends emails asking buyers to leave reviews and feedback. You do not have to do anything. If you decide to ask a buyer to leave a review, you...
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Amazon’s Communication Guidelines

Communication Guidelines As part of selling on Amazon, sellers communicate with buyers both directly and indirectly. Amazon requires that sellers follow certain guidelines when communicating with buyers. Direct Communication Shipment Confirmation email: Timely communication of order status is an integral part of high-quality shopping experience...
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Amazon’s Product Review Policies

Customer product reviews policies Customer reviews are an integral part of the customer shopping experience on Amazon. Customers use these reviews to learn more about the product, assess whether it fits their needs, and make an informed purchase decision. Customer reviews also help sellers understand...
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Emails: Tracking Click Rates

Emails: Tracking Click Rates Since the launch of Trendle we have been tracking the click rates statistics for each of your email campaigns. This powerful insight helps in understanding how many of your customers interact with the emails you are sending them. How do we...
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Automatic Emails – Products to Include/Exclude

Automatic Emails – Products to Include/Exclude A powerful feature of the Automatic Emails functionality is the ability to set for which products a specific message should be sent for. Here are a few things you should know about this feature: By default all your SKUs...
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